Warehouse & Delivery Driver

Job Title:   Warehouse Associate

Department: Warehouse

Location:   Ann Arbor

Position Type:  Full-Time, Hourly

JOB SUMMARY:

Warehouse & Delivery Associates are responsible for accurately filling orders, stocking merchandise, ensuring inventory is correct, and supporting the sales team by delivering orders in a helpful, friendly manner. Warehouse & Delivery Associates are also expected to keep the warehouse clean and organized on a daily basis.

KEY RESPONSIBILITIES:

• Accurately fill all orders and assure paperwork is completed properly.
• Receive and stock merchandise.
• Ensure merchandise inventory is correct.
• Resolve discrepancies.
• Assemble and disassemble showroom displays.
• Organize inventory shelves.
• Deliver merchandise to customers including delivery to residential, businesses and job sites.

ADDITIONAL RESPONSIBILITIES:

• Receive parcels, freight and transfers in the absence of Receiving staff.
• Contribute ideas and ways to improve and/or optimize warehouse procedures.
• Maintain a clean and orderly work area.
• Work respectfully with the Gross Electric team in a positive environment.
• All other duties and responsibilities as assigned.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred.
• Warehouse experience preferred.
• Basic computer skills.
• Forklift Certification preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Provide a positive and professional image of the company to customers, vendors and co-workers.
• Possess a genuine desire to provide outstanding service by being enthusiastic, friendly and energetic.
• Excellent verbal and written communication skills.
• Excellent active listening skills.
• Excellent customer service skills.
• Excellent problem-solving skills.
•  Ability to operate or to quickly learn computer systems.
• Ability to work well in a team environment, collaborate on projects and work independently.

PHYSICAL REQUIREMENTS:

• Prolonged periods of standing and walking.
• Ability to lift 50-100 pounds.
• Ability to climb up and down multiple steps and ladders.
• Ability to climb in and out of cargo vans.

GROSS ELECTRIC VALUES:

• Acts as a role model and consistently embody the Gross Electric values:
• Customer-Focused – Provide an experience that inspires our customers to refer us.
• Integrity & Honesty – Act with integrity, honestly, and ethically in all communications and interactions.
• Respect of Others – Treat everyone with respect in all communications and interactions.
• Strive for Excellence – Strive to consistently achieve excellence in all we do.
• Foster Teamwork – Have a team and family spirit, work collaboratively and be accountable to one another, the company and the community.
• Embrace Change – Seek new opportunities to be agile in a changing market, reacts positively to change.